1.6. Refund Policy Refund Policy Customer has thirty (30) days to do a "trial version" with our package. In these thirty (30) days period the customer has the right to cancel or demand a full refund if they are not satisfy with the service. However, after exceeding this thirty (30) day period the customer will not be entitled to a full refund and they will be billed until a cancellation is incited. However, customers are entitled to a pro rate refund for any unused days in a given month. This refund policy applies to only PhotonVPS hosting Services.